Shipping and Returns

 

Production Time

All items are currently made to order. This means it will take 1-2 weeks to make your order before being sent out in the post. If it is a custom order, please allow 2-3 weeks.

If you need your order made quickly, for a show/event/night out, email at laurahalls@msn.com and we will try to get it there in time for you J

*Orders with Dance schools or bulk orders will depend on quantity and design and will be discussed individually.

Shipping within the UK

Once your order has been made, it will be sent out via Royal mail 1 st class post and will take 1-2 working days (Monday-Friday). The standard cost for one item is £3.50. If you would like it sent using Special delivery (1 working day if ordered before 1pm, not including production time) the cost is £7.50. Postage is free for all orders over £100.00.

International delivery

For international orders to Europe, the cost will be £8.50 and will take 3-5 working days. Postage is free for orders over £100.

Delivery to the US will take 5-7 working days and will cost £10.00 Deliveries to Australia and the rest of the world will take 6-9 working days and will cost £10.00. All international orders are sent by Royal Mail and tracked. 

Returns

Laura wants every customer to be happy with their purchase so if you’re not completely happy with the fit, please send an email explaining the problem to laurahalls@msn.com and adjustments can be made where possible. If for some reason you are not happy with your order, returns are accepted within 14 days of purchase. All garments must be in re-sellable condition with labels on and sent back using recorded delivery. Delivery charges are unfortunately not refundable and the cost of returning the item is your responsibility. Please email explaining full reasons for your return and we will send the return address details to you. Please note customers will only be refunded once Laura Catherine has received the return item and is satisfied it complies with the return policy.

*Please abide by the wash label and wash instructions on the website, for your item. Returns will not be accepted if the garment has been worn and washed.

* Please note that refunds are not accepted on custom and bespoke orders.

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